Connect with Our Experts
Have questions about our VIP plans or technical issues? Our support team is here to help you win.
Direct Contact
Email Us
mindpaceltd@gmail.com
Technical & VIP Support
Call Us
+256781483888
Business Hours: 9 AM - 6 PM EAT
Our Office
Mabirizi Complex, Kamala Rd
Kampala, Uganda
Our team typically responds within 2-4 business hours.
Send us a Message
Support FAQ
Quick answers to common support questions.
How do I reset my password?
Go to the login page and click "Forgot Password". You will receive an email with instructions to create a new one.
Is my payment secure?
Yes, all payments are processed through secure, PCI DSS compliant payment processors, ensuring your data is always safe.
How long does VIP activation take?
Mobile money activations are usually instant. If you face any delay, just send us a message with your transaction ID.
Do you offer refunds?
We offer refunds if there is a technical error prevents you from accessing the service. Please read our Terms of Service for details.